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RESOURCES
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Welcome to Resources. Find answers, support, and tutorials on how to use the Workus software.
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How to Register Bulk Users to Biometric Machine via CSV Upload
The Biometric Device allows users to be uploaded in bulk by using CSV uploads. This will allow a faster way to register many users in...


How to Create Overtime Requests
Follow these steps to create an Overtime Request via your Kiosk: Step 1: Open the Overtime page Select "Overtime" Step 2: Create a New...


How to Register Users to Biometric Machine
Workforce is fully integrated with biometric machines allowing admins to register their employee's fingerprints and face into the system....


How to Login to Kiosk
Follow these steps to log in to your Kiosk: Step 1: Open the "Sign In" tab Select "Sign In" Step 2: Scan your RFID or Biometric Once you...


Biometric Machine Setup Guide
Workforce is fully integrated with biometric machines allowing admins to register their employee's fingerprints and face into the system....


How to Log Break Times
After checking in your attendance, you are also able to log your total break time during your working hours. Learn how to log your break...


How to Create Leave Requests
Follow these steps to create a Leave Request via your Kiosk: Step 1: Open the Leave Request page Select "Leave Request" Step 2: Create a...
Frequently asked questions
In the event of a distruption in internet connectivity or a power outage, team leaders are required to inform the HR department or Managers. Leader/workers will need to write thier check-in/out, break in/out manually on the sheet until the service distruption is resolved. Leaders need to get approval from the department manager and pass to HR.
Workers are required to inform their respective team leaders about the issues faced within the app. Team Leaders will then infrom the issues via whatsapp. Please include the following details:
- ID No
- Name
- Issues Faced
In the event of a Scanning Device malfunction, workers/leaders are requried to infrom the issue to HR admins. HR admins will check the scanning device and trouble shoot.
If the above if issues cannot be solved, HR admins will infrom Workforce Support via Whatsapp.
In the. even of a Scanning Kiosk malfunction, Leaders/Supervisors are required to infrom the HR admins. HR admins will infrom Workforce Support via Whatsapp.
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