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Enterprise Attendance Module
Enterprise Attendance Module
RESOURCES
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Welcome to Resources. Find answers, support, and tutorials on how to use the Workus software.
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How to Manage Teams
Learn how to edit and manage team details, team members, and shifts within your organization. Note: Admins can only update the team's...
How to Add Team Members
Once you have created your teams, you are now able to begin assigning workers to your team. Workers in the team will have the shift...
How to Create Shift Swap Teams
Admins are able to organize workers by creating teams that are assigned to shift with swap days. Teams with Shift Swap are able to swap...
How to Create Teams
Admins are able to organize workers by creating teams that are assigned to pre-existing shifts. Follow these steps to create a Team: Step...
How to Create Swap Shifts
Admins are able to create swap shifts and assign them to one or multiple workers in the organization. Swap Shift is where 2(24hours)...
How to Create Fixed Shifts
Admins are able to create fixed shifts and assign them to one or multiple workers in the organization. Follow these steps to create a...
How to Approve Leave Requests
Leave Requests submitted by the workers via the kiosks are displayed on the Leave Requests page. Leave Requests created by the worker...
How to Create Leave Requests
Admins are able to create Leave Requests on behalf of workers. Leave Requests created by the admin do not require any approval and are...
How to Create Departments
Learn how to create and manage departments, sections, and workstations within your organization. How to Create a Department Step 1: Open...
How to Create Public Holidays
Learn how to create company-specific holidays. Follow these steps to Create a Public Holiday: Step 1: Open the Calendar Settings page...
How to Transfer Workers
If you have multiple facilities in your organization, you may sometimes need to transfer workers to other facilities. Follow these steps...
How to Resolve Permit Related Issues
The Alerts page displays any upcoming permit renewals to avoid any necessary expires for workers and to remain compliant with labor laws....
How to Resolve Passport Related Issues
The Alerts page displays any upcoming passport renewals to avoid any necessary expires for workers and to remain compliant with labor...
How to Activate Employees
Admins are able to re-activate employees that have been previously deactivated in the system. Follow the steps below to learn how to...
How to Deactivate Employees
In some cases, you may need to deactivate an employee. Deactivating an employee means that they will not be able to use the system but...
Frequently asked questions
In the event of a distruption in internet connectivity or a power outage, team leaders are required to inform the HR department or Managers. Leader/workers will need to write thier check-in/out, break in/out manually on the sheet until the service distruption is resolved. Leaders need to get approval from the department manager and pass to HR.
Workers are required to inform their respective team leaders about the issues faced within the app. Team Leaders will then infrom the issues via whatsapp. Please include the following details:
- ID No
- Name
- Issues Faced
In the event of a Scanning Device malfunction, workers/leaders are requried to infrom the issue to HR admins. HR admins will check the scanning device and trouble shoot.
If the above if issues cannot be solved, HR admins will infrom Workforce Support via Whatsapp.
In the. even of a Scanning Kiosk malfunction, Leaders/Supervisors are required to infrom the HR admins. HR admins will infrom Workforce Support via Whatsapp.
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