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RESOURCES
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Welcome to Resources. Find answers, support, and tutorials on how to use the Workus software.
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Login to Workforce App
Before login, make sure you have successfully activated your account. If not, you'll need to first follow this tutorial to Register your...


Download Workforce Mobile App
Workforce's mobile app is currently only available to Android users and is free to download from the Google PlayStore. Simply follow...


Register Workforce App
Learn how you can activate your account when invited to join your company on Workforce. To activate your account in Workforce follow...


View Employee Profile
Learn how to view employee details, passport, permit, and employment contract information in your personal profile on Mobile Your Admin...


How to View Directory
Browse through useful numbers and contacts uploaded by your admins. Follow these steps to view your Directory: Select the “More” button...


How to View Resources
Browse through insights and educational material uploaded by your admins. Follow these steps to view your Resources: Step 1: Open the...


How to Resolve Support Tickets
Admins are able to review and update tickets you submitted for the mobile app. They are able to update the status (Pending / In Progress...


How to Create Support Tickets
If you have any complaints or feedback, please reach out to us using the support ticket feature. Support Tickets are anonymous and your...


How to View Leaves
Learn how you can view your monthly leave records directly in the mobile app. Follow these steps to view and verify your leave records:...


How to View Overtime
Learn how you can view your monthly overtime hours directly in the mobile app. Follow these steps to view and verify your overtime hours:...


How to View Payroll
Learn how you can view your monthly payslips directly in the mobile app. Follow these steps to view and verify your payslips: Select the...
Frequently asked questions
In the event of a distruption in internet connectivity or a power outage, team leaders are required to inform the HR department or Managers. Leader/workers will need to write thier check-in/out, break in/out manually on the sheet until the service distruption is resolved. Leaders need to get approval from the department manager and pass to HR.
Workers are required to inform their respective team leaders about the issues faced within the app. Team Leaders will then infrom the issues via whatsapp. Please include the following details:
- ID No
- Name
- Issues Faced
In the event of a Scanning Device malfunction, workers/leaders are requried to infrom the issue to HR admins. HR admins will check the scanning device and trouble shoot.
If the above if issues cannot be solved, HR admins will infrom Workforce Support via Whatsapp.
In the. even of a Scanning Kiosk malfunction, Leaders/Supervisors are required to infrom the HR admins. HR admins will infrom Workforce Support via Whatsapp.
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